Zoho Implementation
Zoho Consulting, Zoho CRM,
Zoho Backstage, Zoho Implementation
Deliverables
Zoho Implementation
The Problem
The Mason Contractors Association of St. Louis, as its name suggests, advocates for and promotes the use of masonry in commercial and residential construction projects. They support skilled masonry contractors through events, seminars, and other educational resources. A significant part of their promotional and educational efforts involves conducting gatherings and events at their venue. Previously, their operations were manual and inefficient. To streamline their processes and improve event organization, Digital Radium implemented Zoho One and Zoho Backstage. This solution helped them manage memberships, send event invitations, and share resources seamlessly.
Our Solution
Digital Radium assessed Mason Contractors' current processes, including how they stored member data, organized events, conducted their events, and other related activities. Our team developed a comprehensive blueprint detailing how all these processes interconnected and implemented solutions using Zoho One and Zoho Backstage.
We created a custom canvas view on the CRM according to the client's requirements, ensuring a top-notch user experience for the team. Additionally, we integrated Zoho Backstage, an event management tool, and developed a custom module on the CRM to give them better control over their events. Our goal was to make the CRM their single source of truth for managing all aspects of their organization.
Following implementation, we provided extensive onsite training to the team and supported them with change management. This complete digital overhaul of Mason Contractors Association's business processes has significantly improved their efficiency and effectiveness!
Here’s What We Did
Services Provided
- Zoho Consulting
- Zoho Implementation
- Zoho Integration
- Event Management System
Tools & Tech Used
- Zoho CRM
- Zoho Creator
- Zoho Backstage
- RestAPI
