How Brimstone Fire Protection Built a
Scalable Operations Platform with
Zoho Inventory
3x
faster
order-to-fulfillment
90%
reduction in manual vendor coordination
100%
elimination of manual inventory & stock checks
Overview
Bringing Control Back Into the Business
As demand for Brimstone’s specialized fire protection products increased, operational complexity grew alongside it. Inventory, purchasing and other fulfillment activities were spread across separate processes, making it difficult to maintain a clear view of day-to-day operations.
Digital Radium implemented a centralized operations platform using Zoho Inventory, Shopify, and custom workflow automation to connect these functions into a single system.
The result was faster fulfillment, streamlined partner collaboration, improved inventory control, and real-time insight into product costs and profitability.
Industry
Fire Safety & Industrial Protection
Key Applications
Zoho Inventory, Zoho Books, Shopify, Custom Vendor Portal, Workflow Automation
Headquarters
Harlan, Indiana, USA
Services
- Inventory Management Automation
- Procurement Workflow Optimization
- Production Costing Automation
- Multi-Channel Order Management
- Fulfillment Workflow Automation
- Shopify–Zoho Integration
- Vendor Portal Development
Executive Summary
About Brimstone Fire Protection
Brimstone Fire Protection develops fire containment and suppression solutions designed to address the growing risks associated with lithium-ion and EV battery fires. The company serves commercial, industrial, and enterprise customers through a network of manufacturing and fulfillment partners across North America.
Its product portfolio includes specialized fire safety solutions designed to help organizations improve preparedness, containment, and response capabilities in high-risk environments.
Problem Statement & Key Challenges
When Growth Started Outpacing The Process
Brimstone’s growth introduced new operational demands. Orders originated from multiple channels, products often required assembly from multiple components, and inventory was distributed across several fulfillment and production locations.
While existing processes had supported earlier growth, they increasingly relied on spreadsheets, email communication, and manual reconciliation. Maintaining accurate inventory information, coordinating fulfillment activities, and understanding true product costs became progressively more difficult as operations expanded.
- Limited visibility into product costs and profitability
- Inventory distributed across multiple locations
- Manual tracking of assembled and composite products
- Orders managed across disconnected channels
- Shipment updates dependent on email communication
- Growing SKU complexity creating operational bottlenecks
Evaluation Of The Problem
Understanding What Was Slowing the Business Down
Before recommending a solution, at Digital Radium we mapped Brimstone’s operational workflows across purchasing, inventory management, production tracking, and fulfillment.
The assessment revealed that critical business processes like Inventory data, order information, vendor communication, and costing activities each existed in separate workflows, creating inefficiencies that compounded as order volume and product complexity increased.
The findings made it clear that Brimstone needed a centralized operational foundation capable of supporting inventory control, fulfillment, and profitability tracking from a single platform.
Proposed Solution
Choosing the Right Foundation for Operations
Zoho Inventory aligned closely with Brimstone’s operational requirements.
Its support for composite products, multi-location inventory management, procurement workflows, and Shopify integration provided the foundation needed to consolidate core business processes within one platform.
Rather than replacing how Brimstone operated, Zoho Inventory provided the flexibility required to support its existing business model while creating greater consistency, control, and operational transparency.
Our Approach
Building a Connected Operations Platform
With Zoho Inventory as the system of record, Digital Radium designed and implemented a connected operational environment tailored to Brimstone’s workflow requirements.
Production Costing & Profitability
We built a custom costing framework via Zoho Books that tracks raw material consumption and assembly expenses, providing accurate product-level cost and margin reporting.
Centralized Procurement & Inventory
Purchase orders, receipts, stock movements, and inventory tracking were consolidated into a single operational system.
Automated Assembly & Kitting
Composite products were configured to automatically track component consumption and finished goods, eliminating reconciliation work during assembly.
Unified Order Management
Shopify, enterprise purchasing, and direct B2B orders were brought into a single workflow, providing one view of incoming demand.
Automated Fulfillment & Vendor Collaboration
A custom vendor portal was developed to allow fulfillment partners to receive orders, access instructions, and update shipment information without relying on email-based coordination.
Implementation
Bringing Operations Into One System
Digital Radium deployed Zoho Inventory as Brimstone’s operational system of record, integrated Shopify, and configured the workflows required to support procurement, inventory management, production tracking, and fulfillment.
The rollout was completed in phases, enabling internal teams and fulfillment partners to transition smoothly while maintaining ongoing business operations.
- Shopify and Zoho Inventory integration
- Multi-location inventory configuration
- Procurement workflow setup
- Composite product and assembly management
- Production costing automation
- Custom vendor portal development
- Fulfillment workflow automation
The Operational Impact
3X
Faster Order-to-Fulfillment
Orders from every sales channel now move through a centralized workflow, reducing delays and accelerating fulfillment.
90%
Reduction in Manual Vendor Coordination
Automated workflows and the vendor portal significantly reduced communication overhead between Brimstone and its fulfillment partners.
100%
Elimination of Manual Inventory & Stock Checks
Real-time inventory updates removed the need for manual stock verification and reconciliation entirely.
Improved Production Cost Visibility
Automated costing processes provide accurate product-level profitability data, supporting more informed decision-making at every level.
Centralized Operational Control
Brimstone now manages purchasing, inventory, production tracking, and fulfillment through a connected platform with a consistent view of operations.
Ready to Centralize Your Operations?
Brimstone didn’t need more software. It needed inventory, procurement, fulfillment, costing, and partner collaboration working from the same playbook.
By building a connected operational platform on Zoho Inventory, the team gained the visibility and control needed to support growth without adding more manual effort.
At Digital Radium, we help businesses solve the operational challenges that spreadsheets, disconnected systems, and workarounds can no longer support. We combine Zoho expertise, automation, and practical business process design to build systems that scale with the business- not against it.